Internship Title:    IT Technical Support

 

Organization Description:

 

An International Information Technology company delivering quality solutions and services for clients in China, which include SAP, Oracle, Siebel, Retek, Customer Development, Testing and infrastructure management. It covers various projects in such industries as finance, energy, telecommunications and product, high technology, manufacturing, and retail.

 

Start Date:               April or May, 2010

 

Length:                    4-6 months

 

Stipend:                   2500-3000 Yuan per month

 

Location:                  Shanghai city, China

 

Internship Description:

 

This internship will help you grow your technology career, build rich expertise in latest technology areas. The intern will work as an Enterprise Application Integration (EAI) Preliminary consultant with the following internship responsibilities:

1.     Participate in the design, implementation, installation, upgrading and

        maintenance of EAI and B2B application in support of the key

        production/acceptance environments.

2.     Provide technical support for production/acceptance systems.

3.     Deliver an outstanding level of EAI/B2B support across all key

        production environment systems, ensuring that these systems meet or

        exceed their agreed Service Level Agreements.

4.     Contribute to the development and continuous review of appropriate

        practices, standards and guidelines.

5.     Participate within ongoing Continuous Service Improvement Programs.

6.     Document and manage changes to existing systems.

7.     Communicate with customer, other project teams and third-party

        vendors for deep problem analysis.

8.     Team work and knowledge share with other engineer during the

        project period.

 

Essential Requirements:

 

1.  Computer Science, Information Technology, or Software engineering and

     relevant majors preferred;

2.  Excellent English skills, English native speakers preferred.

3.  Enthusiasm in Software technologies

4.  Chinese language would be a great plus.

 

Accommodation Provided:  NO